Calle Henri Dunant, 17, 28064 (Madrid)
You can contact us by phone, in our offices or in writing.
We also inform you that in case of disagreement with the resolution of the Customer Service of LIGNUM CAPITAL, you can address as follows:
Customer Defender; Apartado de Correos 14460, 28080 Madrid
You can also contact our audit company Quorum Auditores.
LIGNUM CAPITAL has a Regulation for the Defense of the Client, to which you can access: "clicking here"
The maximum term for the resolution of complaints or claims is two months, so if after this time, and once the different instances that LIGNUM CAPITAL puts at your disposal, your case has not been resolved or is not satisfied with The final decision on your claim or complaint can then be addressed to:
Claims Service of the Bank of Spain
Calle Alcalá 48, 28014 Madrid
Claims Service of the CNMV
Calle Miguel Angel 11, 28010 Madrid
LIGNUM CAPITAL reminds you that our complaint resolution procedure obeys strict compliance with regulations
Lignum Capital S.L puts at your disposal all the means to contact us, whenever you want to transmit your complaints, claims and suggestions.
To resolve them COMFORTABLE, AGILE and SAFE, do it through this contact form:
Lignum Capital S.L.
Calle Augusto Figueroa 17, 3º izquierda 28004 Madrid
Phone (Hours: 09:00 a.m. to 2:00 p.m.):
(+34) 645 22 34 03